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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karena Neubarth

October 1, 2025

5  out of  5
rating by Karena Neubarth
"As a new driver and just learning insurance, I truly appreciate Hailey and everything that she did and how she helped me. She made sure that I knew exactly what I was getting and made sure to inform me about all the discounts that I would be eligible for. I just wanna make sure that she is recognized and it’s known how appreciated she really is. I think she is a true asset to the company and I am very grateful for her. Thank you, Hailey for all you do."
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Kristen Smith

October 1, 2025

5  out of  5
rating by Kristen Smith
"For the last 33 years, I've been driving and have had to have Auto Insurance and I know that I have never experienced a more appreciated representative then Haley. She gives the BEST customer service. She is very thorough, she makes sure that you know exactly what you're getting on your policy and make sure that she let you know all ways of how to save money. Haley is absolutely amazing as far as I'm concerned. She is a true gem and attribute to your agency. Thank you Haley for all that you do and how wonderful you are and making my auto insurance experience the best ever."
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Nate Jones

October 1, 2025

5  out of  5
rating by Nate Jones
"Super helpful and dealt with me being an indecisive pain. Highly recommend working with Collin!"
We responded:
"Nate, Thank you so much for your kind words! I'm glad I could help, and I appreciate your patience throughout the process. Looking forward to working with you again! Gary Chandler, Agent"
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Lacy E

October 1, 2025

5  out of  5
rating by Lacy E
"Gary and his team consistently deliver exceptional service. In a world where personalized support is increasingly rare, they stand out by truly listening and tailoring coverage to fit our diverse needs—whether it's rentals, young drivers, or recreational vehicles. What sets them apart even more is the human touch: speaking with a knowledgeable, friendly person who genuinely cares. That kind of service is invaluable—and worth choosing every time."
We responded:
"Lacy, Thank you so much for your thoughtful and generous review! We’re thrilled to hear that myself, and the team have consistently provided the personalized service and support you deserve. It means a lot to us to know that our efforts to listen carefully and tailor coverage to your unique needs make a real difference. We truly appreciate your trust and look forward to continuing to serve you with the same care and dedication. Thanks again for choosing us! Gary Chandler, Agent"
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ryan founds

September 26, 2025

5  out of  5
rating by ryan founds
"Colin made it so easy to add my new vehicle to my policy. All I had to do is send and email with the VIN and I had a policy and card emailed to me so we were good to go. Other agencies should learn to be this easy to work with."
We responded:
"Ryan, Thank you so much for your fantastic review! We're glad Colin could make adding your new vehicle quick and hassle-free. We strive to make the process as easy as possible, and it's great to hear we hit the mark. We appreciate your kind words and look forward to assisting you again in the future! Gary Chandler, Agent"
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Gina Carreira

September 26, 2025

5  out of  5
rating by Gina Carreira
"I thought your name was Colin but alright. I had an experience with getting my new insurance set up. Everything was explained perfectly. AND IM SAVING IVER $100+ a month by switching."
We responded:
"Gina, Thank you for your wonderful feedback! We're so glad to hear that your insurance setup was smooth and that everything was clearly explained. Saving over $100 a month is fantastic news! We appreciate you choosing us and look forward to continuing to provide you with great service—Colin (or whoever you worked with!) included! Gary Chandler, Agent"
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Connie Barr

September 18, 2025

5  out of  5
rating by Connie Barr
"Colin was friendly, patient, thorough, and knowledgeable. I feel like he has my back in the home and auto insurance realm."
We responded:
"Connie, Thank you for your kind words! We're thrilled to hear that Colin provided friendly, patient, and thorough service. Knowing you feel supported with your home and auto insurance means a lot to us. We're here for you whenever you need us! Gary Chandler, Agent"
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Andrea Ceja

September 11, 2025

5  out of  5
rating by Andrea Ceja
"I had the best experience getting my first Home, Auto, & Flood insurance. Colin was a great help in answering all my questions and completing my application. I highly recommend!"
We responded:
"Andrea, Thank you so much for your wonderful review! We're delighted to hear that Colin made your first experience with Home, Auto, and Flood insurance smooth and easy. It's great to know he could answer all your questions and assist you throughout the process. We truly appreciate your recommendation and look forward to supporting you in the future! Gary Chandler, Agent"
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Jeff Conder

September 11, 2025

5  out of  5
rating by Jeff Conder
"Great agent, he was quick to understand my insurance needs. He listened to me Much better than other insurance agents that provided quotes for one vehicle while I had indicated three vehicles. He really listened to me and was patient with my time frame. I'm happy with the insurance and the price was right."
We responded:
"Jeff, Thank you for your thoughtful review! We're glad to hear that Colin took the time to truly understand your insurance needs and provided accurate quotes for all three vehicles. Your satisfaction with both the coverage and price means a lot to us. We appreciate your trust and look forward to assisting you anytime! Gary Chandler, Agent"
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J Amy Hildebrand

September 9, 2025

5  out of  5
rating by J Amy Hildebrand
"Colin was very professional and a pleasure to work with. He took his time to explain and answer all my questions. Thank you!"
We responded:
"Amy, Thank you for your kind words! We're happy to hear that Colin provided professional and attentive service, taking the time to answer all your questions. It was a pleasure working with you, and we're here whenever you need us! Gary Chandler, Agent"
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PNW Traveler

August 27, 2025

1  out of  5
rating by PNW Traveler
"Called in for auto insurance and was spoken to like I was a child. If you hate your job, just don’t work in the industry..? No idea how they have such good reviews. I’m convinced they give their clients something in exchange for a good review. I know people insured with State Farm and I’ll let them know my experience with this office so they move their policies elsewhere (if they’re at this office) to prevent them being treated like I was. If that’s how they treat a potential new client, how do they talk to current clients? I will say that it took a few calls during my work day to get them to pick up as well."
We responded:
"Dear PNW Traveler, Thank you for sharing your feedback. We sincerely apologize that your experience with our office did not meet your expectations. It is never our intention to make any customer feel disrespected or undervalued, and we are sorry if our communication came across that way. We strive to provide professional and courteous service to everyone who contacts us. We also regret the difficulty you had reaching us by phone during your workday. We understand how important timely communication is and are working to improve our responsiveness. Your comments are important to us, and we would appreciate the opportunity to discuss your experience further so we can address your concerns and make things right. Please feel free to contact us directly at 503-658-0356. Thank you again for your feedback. Sincerely, Gary Chandler, Agent"
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Nadine Indiveri

August 23, 2025

5  out of  5
rating by Nadine Indiveri
"The service was above and beyond, made me feel welcome and that my business was appreciated"
We responded:
"Nadine, Thank you so much for your wonderful review! We're thrilled to hear that our service made you feel welcome and valued. Your business means a lot to us, and we're committed to always going above and beyond. We look forward to serving you again soon! Gary Chandler, Agent"
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Kasen Wilson

August 22, 2025

5  out of  5
rating by Kasen Wilson
"It was good"
We responded:
"Kasen, Thank you for your 5-star review! We’re glad to hear you had a good experience and look forward to serving you again! Gary Chandler, Agent"
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Lexi Price

August 20, 2025

5  out of  5
rating by Lexi Price
"I had an amazing experience with Collin! He was super friendly and helpful."
We responded:
"Lexi, Thank you for your fantastic 5-star review! We're delighted to hear that Collin provided you with friendly and helpful service. We'll be sure to share your kind words with him! Gary Chandler, Agent"
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Arlen Voshell

August 13, 2025

5  out of  5
rating by Arlen Voshell
"An agent that calls back and will get you information requested. Not just send a quote and think you will call them. One that can answer questions and do the job, not just take your renew every year like the last company that wouldn't respond."
We responded:
"Arlen, Thank you for your thoughtful 5-star review! We're proud to provide attentive and responsive service that truly supports your needs. It means a lot to know our team is making a positive difference. We look forward to continuing to earn your trust! Gary Chandler, Agent"
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Emma Shores

August 8, 2025

5  out of  5
rating by Emma Shores
"Colin was extremely helpful in creating my new policy and getting everything taken care of on my schedule!"
We responded:
"Emma, Thank you for your 5-star review! We're so glad to hear that Colin was helpful and accommodating in creating your new policy. We appreciate your trust and look forward to assisting you again! Gary Chandler, Agent"
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Jim Carr

August 6, 2025

5  out of  5
rating by Jim Carr
"Gary Chandler‘s State Farm office was absolutely terrific: Colin was able to help us explore every discount possible, giving us the best possible insurance service at its lowest price. Thank you."
We responded:
"Jim, Thank you for your wonderful 5-star review! We're thrilled to hear that Colin and Gary Chandler’s State Farm office provided you with exceptional service and helped you find the best discounts. We appreciate your trust and look forward to serving you again! Gary Chandler, Agent"
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Javier weslly Med

August 4, 2025

5  out of  5
rating by Javier weslly Med
"Una atención única y exelente agente muy amable."
We responded:
"¡Muchas gracias por sus amables palabras! Nos complace saber que recibió una atención excepcional y que nuestro agente le pareció excelente y amable. Su satisfacción es nuestra máxima prioridad y esperamos poder ayudarle de nuevo. Gary Chandler, Agente"
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Ryan Bond

August 1, 2025

5  out of  5
rating by Ryan Bond
"We had a fantastic experience working with Colin! He made the entire process of getting insurance for our auto, rental, and umbrella policies seamless and stress-free. A few days later, we needed to add an RV to our coverage on short notice—and Colin got it done within the hour so we could drive it home without any issues. His responsiveness, professionalism, and attention to detail were truly impressive. Highly recommend working with him!"
We responded:
"Ryan, Thank you so much for your kind words! We're thrilled to hear that Colin provided you with seamless, stress-free service and was able to quickly add your RV coverage on short notice. His responsiveness and professionalism truly set him apart, and we're glad it made a positive difference for you. We appreciate your recommendation and look forward to assisting you with all your insurance needs in the future! Gary Chandler, Agent"
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Becky Bosarge

July 31, 2025

5  out of  5
rating by Becky Bosarge
"I have known Gary for 20 years and he has always helped us with our insurance. He is not pushy but will help you find out what you need for coverage and make sure you can understand everything you have or need. He is more then just an agent he becomes family. His staff are also amazing Colin has helped us as well. We hope gary never retires as he will be very hard to replace. We highly recommend everyone calls him. If you want real people who care about your family and their safety then give them a call."
We responded:
"Becky, Knowing and working with you and your family has impacted me in so many positive ways it is hard to calculate. Thank you."
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Hannah Williams

July 30, 2025

5  out of  5
rating by Hannah Williams
"I was given a card at Day In Damascus which I have seen this agency set up a booth there for multiple years handing out (FREE) super cool hats for kids and adults. With genuine kindness not just with marketing mind. Colin handed me a card to get quoted and I took it hoping to save some much needed money on insurance, like the rest of us! It’s rough out here lol. Lo and behold I saved $60 with better coverage. Colin was easy to talk to and handled business. Grateful for the experience and the money saved!"
We responded:
"Hannah, Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Colin was able to help you save money while providing better coverage. It's always our goal to offer genuine kindness and real value—not just great hats! We're grateful for your trust and look forward to continuing to serve you whenever you need us. Stay safe out there! Gary Chandler, Agent"
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Teresa Freckleton

July 29, 2025

5  out of  5
rating by Teresa Freckleton
"Colin was great to work with. He really helped me find the best price for the coverage I am getting for my car and renters insurance."
We responded:
"Teresa, Thank you for your fantastic review! We're thrilled to hear that Colin was able to help you find the best coverage at a great price. We appreciate your trust and look forward to assisting you again! Gary Chandler, Agent"
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Will Whitlock

July 28, 2025

5  out of  5
rating by Will Whitlock
"Quick, kind, and professional!"
We responded:
"Will, Thank you for your wonderful review! We're glad to hear you found our service quick, kind, and professional. We appreciate your support! Gary Chandler, Agent"
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Gratatouille

July 18, 2025

5  out of  5
rating by Gratatouille
"A very wonderful experience! Very nice talking and working with them."
We responded:
"Gratatouille, Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience and enjoyed working with us. Looking forward to collaborating again soon! Gary Chandler, Agent"
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sandi johnson

July 17, 2025

5  out of  5
rating by sandi johnson
"Colin was very well prepared for our meeting, very comfortable to talk with, and answered all my questions. I'm absolutely convinced our switch to State Farm is a great move for our protection."
We responded:
"Sandi, Thank you so much for your kind words! We're thrilled to hear that Colin was well prepared, made you feel comfortable, and addressed all your questions. We're confident that your decision to switch to State Farm will provide you with the protection and peace of mind you deserve. If you ever need anything else, we're here to help! Gary Chandler, Agent"